Privacy Policy

Effective date: October 1, 2021

CleanCo @ Demeter & Co ("us", "we", or "our") operates the https://www.drinkclean.com/ website (hereinafter referred to as the "Service").

This page informs you of our policies regarding the collection, use and disclosure of personal data when you use our Service and the choices you have associated with that data.

We use your data to provide and improve the Service. By using the Service, you agree to the collection and use of information in accordance with this policy. Unless otherwise defined in this Privacy Policy, the terms used in this Privacy Policy have the same meanings as in our Terms and Conditions, accessible from https://www.drinkclean.com/.

What data do we collect?

We may collect personally identifiable information (“Personal Data”) and information about how our website is being accessed and used (“Usage Data).

USAGE DATA

When you access the website, we automatically collect the following Usage Data:

  • Your IP address
  • Browser type
  • Browser version
  • Pages of our website visited
  • Time and date of visit
  • Time spent on the pages
  • Unique device identifiers
  • Other diagnostic data

Your IP address may be associated with your location. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

PERSONAL DATA

We collect the following Personal Data if you voluntarily provide it to us through filling out forms, including the contact form or an email sign-up form, on our website:

  • Email address
  • First and last name
  • Phone number
  • Cookies and usage data

When you purchase something from our online store, as part of the buying and selling process, we collect the personal information that you give us such as the below:

  • Email address
  • First and last name
  • Mailing address
  • City, state, zip code

We use this information to process orders, arrange delivery and verify payments.

PAYMENT INFORMATION

We process payment information (such as your credit card information and billing address) that you provide to us but we do not store credit or debit card information. These details are simply passed securely to be authorized by your bank. We use internet security technology and standard encryption technology that scrambles your personal data when you give it to us. This process is known as Secure Sockets Layer (SSL) and helps protect your transaction.

How will we use your data?

We collect your data so that we can:

  • Contact you via email because you have indicated that you would like to receive information from us
  • Respond to your questions or comments, and contact and communicate with you about your customer support inquiries
  • Learn about shopper behavior and to improve our website and services so that you have a better shopping experience
  • Monitor usage of our website
  • Create lookalike audiences so that we can advertise via third party platforms and reach new potential customers that we think may like our product
  • Detect, prevent and address technical issues

We may share your Usage Data with service providers for technical services related to our website.  We do not share your Personal Data with others unless we obtain your consent to do so.

Service Providers

We may employ third party companies and individuals to facilitate our [website/service], provide the [website/service] on our behalf, perform [website/service-related] services or assist us in analysing how our [website/service] is used.

These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

Online Store

We use a third-party Service Provider to host our online store.

  • Shopify Inc.
    Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you. Your data is stored through Shopify’s data storage, databases and the general Shopify application. They store your data on a secure server behind a firewall. All payment data is encrypted in accordance with the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is deleted.
  • For more insight, you may also want to read Shopify’s Terms of Service and/or Privacy Statement at https://www.shopify.com.

Analytics

We may use third-party Service Providers to monitor and analyze the use of our [website/service].

  • Google Analytics
    Google Analytics is a web analytics service offered by Google that tracks and reports website traffic. Google uses the data collected to track and monitor the use of our Service. This data is shared with other Google services. Google may use the collected data to contextualise and personalise the ads of its own advertising network.
    You can opt-out of having made your activity on the Service available to Google Analytics by installing the Google Analytics opt-out browser add-on. The add-on prevents the Google Analytics JavaScript (ga.js, analytics.js and dc.js) from sharing information with Google Analytics about visits activity.
    For more information on the privacy practices of Google, please visit the Google Privacy & Terms web page: https://policies.google.com/privacy?hl=en
  • Klaviyo
    For more information information on the privacy practices of Klaviyo, please visit the Klaviyo Privacy & Terms web page: https://www.klaviyo.com/legal

Behavioral Remarketing

CleanCo uses remarketing services to advertise on third party websites to you after you visited our Service. We and our third-party vendors use cookies to inform, optimise and serve ads based on your past visits to our Service.

  • Google Ads (AdWords)
    Google Ads (AdWords) remarketing service is provided by Google Inc.
    You can opt-out of Google Analytics for Display Advertising and customise the Google Display Network ads by visiting the Google Ads Settings page: http://www.google.com/settings/ads
    Google also recommends installing the Google Analytics Opt-out Browser Add-on - https://tools.google.com/dlpage/gaoptout - for your web browser. Google Analytics Opt-out Browser Add-on provides visitors with the ability to prevent their data from being collected and used by Google Analytics.
    For more information on the privacy practices of Google, please visit the Google Privacy & Terms web page: https://policies.google.com/privacy?hl=en

Links to Other Sites

Our Service may contain links to other sites that are not operated by us. If you click a third party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit.

We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.

Children's Privacy

Our Service does not address anyone under the age of 18 ("Children").

We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your Child has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from children without verification of parental consent, we take steps to remove that information from our servers.

Our Policy on "Do Not Track" Signals under the California Online Protection Act (CalOPPA)

We do not support Do Not Track ("DNT"). Do Not Track is a preference you can set in your web browser to inform websites that you do not want to be tracked.

You can enable or disable Do Not Track by visiting the Preferences or Settings page of your web browser.

Contact Us

If you have any questions about this Privacy Policy contact us here. To make a data access request, fill out this form